In keeping with Gmail and Yahoo’s new sender requirements, we’ll be deprecating the Forward to a Friend functionality at the end of March 2024. This is to ensure that forwards aren’t marked as spam within the new requirements. While the functionality is being deprecated, the existing URLs will be redirected to a fallback page (see example below). This …

Google is implementing a new user consent policy in which opt-in consent must be received when utilizing Google Customer Match to export lists. To accommodate these new requirements, Engage by Sailthru has upgraded the Google Audience Partner API to the latest version and has added the new consent requirement to the list export workflow. To adhere …

Noticed an increase in your click metrics recently? Your campaigns may be affected by third party software – also known as bot clicks. These bots are most often email security software, which aims to protect the email recipients from untrustworthy links. We understand the importance of having confidence in email metrics and soon, you will be …

Marigold Engage by Sailthru users with the ‘Account Admin’ role can reset the multi-factor authentication of other account users directly on the user management page. Note: An Account Admin cannot reset their own multi-factor authentication, so we highly recommend that your account has at least two users with the ‘Account Admin’ role. In the event that …

When downloading lists with unencrypted email addresses and PII, select how the verification code sent to you — via SMS or email.