Lifecycle Optimizer Journey Insights

View the number of user profiles that have entered and exited a lifecycle within a specified time period. 

When selecting user metrics, you’ll be able to see:

  • The number of profiles that have entered and exited the lifecycle flow
  • Number of profiles currently within each step
  • Profile metrics for Email, SMS and Mobile flows

Would you like to know where a user is in your flow? You’ll also have the ability to search for a user profile to identify what step they are at or if they have exited your lifecycle flow.

Note:  This new feature will only display data from Sep 18, 2023 forward. Data prior to this date will not be included in this release.