On Sept. 8, 2016, we are improving the data transfer when user profiles are merged so that two profiles with a rich history of engagement will combine to create a better single view of the user. User profiles are central to automation and personalization within Sailthru. Yet email addresses are not always static. A user may change their ...

This is a final, friendly reminder that API rate limiting restrictions take effect Sept. 6, 2016 for all applications accessing Sailthru’s APIs. This is the final step and communication regarding this change that was first announced in April of this year. You can access the per-second thresholds in our documentation. Customers exceeding or at-risk of exceeding ...

In our quest to make your day-to-day Sailthru experience as streamlined as possible, we’re rolling out another set of popularly requested enhancements to the products and features you use the most. This is the second wave of such changes in 2016. The first wave of changes were released through Q2, and thanks to your feedback we ...

On Monday, August 29, 2016 we will release a patch to fix two bugs relating to our Smart List functionality. The first will correct a bug in Smart Lists that use the “Does Not Contain” criteria. This criteria is meant to find users who do not have a certain value for a given profile var, including those users who ...

As first announced in April of this year, API rate limiting restrictions matching our current best practices will be enforced across all applications accessing Sailthru, effective Sept. 6, 2016. That announcement also noted two change milestones that gradually lower limiting thresholds, allowing developers time to monitor and adjust application settings. The second milestone will take place ...