What’s New in Sailthru

Learn about our latest product releases and enhancements. Please contact your Customer Success Manager or Support with any questions.

New navigation is coming to my.sailthru.com

July 9, 2019
In a couple of weeks, we are releasing a new version of the navigation to my.sailthru.com, to streamline your workflows and bring our channels closer together.  We wanted to let you know and give you a preview ahead of time, so that you can be prepared for the update.     Here are the changes you can expect: Communications will ...

Timed Triggers for Overlays

June 18, 2019
We have added more ways to trigger overlays for clients who are taking advantage of our Onsite product.  Now with Time on Page and Time of Inactivity available in the “Trigger Event” menu, you can grab visitors at key moments of engagement or disengagement on your website. Time on Page – allows you to show an overlay on ...

Enhanced mobile features for Lifecycle Optimizer

May 21, 2019
Enhanced mobile features for Lifecycle Optimizer We are happy to announce significant new mobile features for Lifecycle Optimizer (LO). Trigger and branch LO flows based on mobile cart abandonment Send personalized push notifications from LO   Trigger and branch LO flows based on mobile cart abandonment Cart Abandon Trigger The ‘Cart Abandoned’ trigger has been updated so it will now trigger a ...

Push notification scoring

May 20, 2019
Optimise your push notifications with push notification scoring Our email subject line scoring tool has been available for some time (for those with Prediction Manager). We are happy to announce that the mobile version of this technology is now available to all with a mobile account! What does it do? When you enter text into the push ‘alert’ ...

Update to abandoned cart behavior in the Shopify Integration

May 17, 2019
On May 17, 2019, we deployed a change to the Sailthru Shopify Integration relating to how customers are identified during the abandon cart process. This change primarily affects customers who open email and shop on multiple devices or frequently delete cookies. These customers are now able to receive abandon cart emails. When a customer clicks an ...