What’s New in Sailthru

Learn about our latest product releases and enhancements. Please contact your Customer Success Manager or Support with any questions.

Overlays Conversion Wall

August 16, 2018
We are excited to offer Overlays clients the ability to prompt and force conversion or engagement in order for a site visitor to access the underlying content on the page. This new functionality enables clients to prompt visitors to subscribe, sign up, redirect, or respond to a prompt, all with a simple toggle. This functionality …

Monitor Lifecycle Optimizer Metrics in Realtime; Filter Entries on Purchased-Item Custom Fields

November 7, 2017
November brings with it two new additions to the Lifecycle Optimizer builder – check them out below. Watch flow metrics update in realtime –  no refresh needed Just in time for Black Friday and Cyber Monday, reporting inside the Lifecycle Optimizer builder view now updates automatically without requiring a page refresh. When the metrics toggle is on, …

Zendesk Integration Coming Soon!

October 31, 2016
Get ready for an exciting new release from Sailthru. In the coming weeks we’ll be launching a new integration with Zendesk to make the critical connection between customer support and marketing even more valuable to your customer retention efforts. The app is designed to provide valuable and actionable data from Sailthru to support agents when working with customers. …

Add or Edit Content Attributes Inside Recommendation Manager

July 27, 2016
Recommendation Manager now supports simple content vars when adding a content item or editing an existing one inside a data feed. If the content in your external data feed contains attributes (i.e., “story_id” : 12934, or “category” : “men’s fashion”), you can now add and edit additional top-level attributes when adding/editing content items inside Recommendation Manager. Please …

Enhancement to select jobs increases consistency of user counts

July 14, 2016
On July 14, 2016 (approx. 5:30 p.m. EDT), we will patch an existing bug affecting user counts for a select number of jobs in the system. User counts will only be affected if they are part of the following job list and the respective profile uses a specific var value number (integer) type as noted below. The …

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