New Campaign Builder

As a final, friendly reminder: Our new Campaign Builder takes the place of our old builder at 9:15 p.m. EDT, Weds., Aug. 19. All new campaigns will exclusively use the new builder from that point forward. The old builder will no longer be accessible.

As we transition to the new workflow, please note these important details for existing campaigns made using the old workflow:

  • After the release, draft campaigns built using the old builder can only be edited in the new builder. When attempting to edit a campaign built using the old builder, we’ll first ask to copy it into the new builder for you. This is the same “copy” functionality currently in the system.
  • Campaigns previously scheduled using the old builder will be sent as normal. Any modifications to the campaigns after the release will require unscheduling the campaign, thus setting it to draft mode. As the campaign will then be a draft, you’ll be asked to open it in the new builder to edit it.

Remember, you can learn about the new builder at getstarted.sailthru.com through our documentation and training videos. Additionally, Sailthru Academy offers free training opportunities via Sailthru Academy Days and specifically covers the new campaign workflow in the “ST103 Webinar: Sailthru Templates and Campaigns”. To find out more information, and to register for training classes, please visit the Sailthru Academy calendar.

If you have any questions, please reach out to our Customer Success team or contact support@sailthru.com.