Change an Email Address

Nothing stays the same, including your subscribers’ email addresses. When they move to a new inbox, you can move with them.

Within your user management pages, you can include the option for a user to change their email address. On the subscriber’s user profile, the old email address will be overwritten with the new one they have entered. At the same time, a new profile containing the old email address is created (sans user data) as a way of indicating that a user once existed at that address.


  1. In a Sailthru-hosted page, drop this into the HTML of a User Management page:
<form method="post">
   <p>Change your email below.</p>
         <li><label>New Email Address: </label><input type="text" name="change_email" value="{email}"></li>
      <input type="hidden" name="redirect" value="/manage/thankyou?email={email}">
      <input type="submit" value="Change Email" style="width: 140px" >


  1. Change “thankyou” to the name of the hosted redirect page you’ve created. See Build a Thank You/Confirmation Page for details.


Remember to contact your account manager or support to activate the page if it is the “opt-out” page. Other user management pages don’t require activation.