Preventative Maintenance for Campaign Performance

Some legacy Sailthru templates include Zephyr template scripting that performs advanced changes to the way data feed content is used inside a campaign message. When inefficient Zephyr code is used and sent to a large list of users, generation delays can result and, ultimately, so can campaign delays and failures.

We are adding safeguards to the campaign generation process to thwart these situations from becoming issues that affect your campaign sends. There will be no noticeable effect from these changes as it is a preventive maintenance improvement.

Accordingly, there is no need to make changes to your campaigns or templates and no action is needed on your part.

These changes are rolling out to all customers beginning today, June 13, 2016,¬†through June 16, 2016. A Sailcast notice will be posted¬†in the My Sailthru interface on the day of your account’s update.

If you have questions, please contact a member of our Customer Success team or support@sailthru.com.