07/22/19

Improvements to Shopify Product Recommendations

We’ve released improvements to the way the Sailthru Shopify App and Content/Product Library handle “publish status” changes for products coming from Shopify. 

Previously, some clients found customers receiving recommendations for unpublished products. Moving forward, you will see all of your Shopify products in the Sailthru content library, but only published products will be used in recommendations. 

To update your content library with these changes, you need to visit the Sailthru Shopify app and resync your product collection. To do this:

  1. Visit your Shopify admin 
  2. Open the Sailthru Integration app
  3. Click Sync Products in the top menu.

No changes are required for personalization blocks in new or existing templates.

For more information or questions please reach out to integrations@sailthru.com

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