Templates List Page

The Templates page includes a list of all your available templates, sortable by date updated, search, and options for filtering by Type, Content, Label, Team, and Archive status.

Full image of the Templates List Page

New Templates

To create a new template, click the New Template button.

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Select the type of template you want to create (HTML, Visual, or SMS), and the appropriate editor will open.

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Template List

The Template List shows the templates you have access to, based on your account permissions. Some template access may be limited based on Team membership. Within the Template list, icons show the type and status of the template, and a thumbnail provides a preview on hover.

Template list section picked out in orange box.

Template Entry

Each Template listed shows the Name and the Date Last Updated, as well as any Labels and the Teams that have been applied.

Labeled breakout image of one entry.

Template Thumbnail and Icon

There are two images to the left of the template Name – the template thumbnail and the template type icon.

The first image in the entry is the template’s thumbnail. If the template is empty, you’ll see a placeholder image.

Image Description
Empty template icon. Empty template placeholder
Template thumbnail Template thumbnail

Hovering over the thumbnail shows a preview of the template:

Hover detail for template thumbnail

The icon denotes the type of template.

Icon Type Description
Visual email icon Visual Email An email template created in Email Composer.
HTML email icon HTML Email An email template created in the Template Editor.
Labeling and Copying Templates

Hover over the end of the template entry to see the Tag and Copy options.

The new Template List Entry with the copy, tag, and archive options visible

Selecting Copy Copy immediately creates a copy of your template.

Selecting Label Tag icon opens the Edit/Update Labels dialog box:

Edit/Update Labels dialog box.

Select one or multiple labels, or create a new label for your template.

Archiving Templates

Archiving a template takes it out of your active template list. Archiving doesn’t delete your template or change its status.

Selecting Archive Archive icon opens the Archive dialog box:

Archive dialog box

Click Archive to add the template to your template archive. To find your archived templates, go to the end of your filters. Click Hide Archive under the Archived section:

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You’ll have the option to Show Archive Only:

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Click Show Archive Only to see your archived templates:

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When you want to get back to your full template list, click Show Archive Only again. To only see active templates, click Hide Archive.

Search and Filter

Search for and filter your templates from the left-hand sidebar.


Search for a specific template by Name from the search box in the sidebar. Results are displayed as you type.

Filtering Templates

Templates can be filtered by a variety of options. Each filter section shows a count of how many templates belong to that designation.

Filter Filter Name Description
Screen Shot 2019-01-08 at 4.44.48 PM Message Content Select the type of campaign content you’d like to see – limit by Transactional or Marketing content.
Screen Shot 2019-01-08 at 4.44.19 PM Type Filter by template type: HTML Email, Visual Email, or SMS. Select one or multiple options.
Screen Shot 2019-01-08 at 4.45.06 PM Team Permissions Filter by one or more Teams. You’ll see only the Teams you belong to. Set Team privileges in Email Composer or the HTML Editor.
Screen Shot 2019-01-08 at 5.14.01 PM Labels Filter templates by Label. Select one or more of the labels.

Classic View

Classic view allows you to access templates using the legacy template page. This page will no longer be accessible after Feb. 11, 2019